I design, build, and evaluate human-centered technology solutions, combining software engineering praxis and mixed-methods research to address complex challenges and empower diverse communities across healthcare, education, e-commerce, and other domains.
I’m a end-to-end user researcher, software engineer, and designer with over 18 years of experience creating robust technology solutions that meet user needs, regulatory requirements, and technical constraints.
I have a strong background in program leadership and collaborating across domains in both international and domestic contexts. I’ve worked extensively in public health, education, labor, finance, and e-commerce domains and navigated their unique challenges. I work closely with stakeholders to help co-create the future of their communities!
Most recently, I worked with Palladium to develop data quality assessment and social listening tools to meet the needs of public health agencies.
See specialized portfolios for some of the things I do: User Research Software DevelopmentI provided technical consulting, project management, curriculum development, and teaching on multiple programs with the International Training and Education Center for Health in the School of Public Health.
I wrote software, conducted testing and data collection in the field, and published research.
I designed technology, planned and organized studies, conducted mixed-methods data collection and analysis, and published and presented research in journals and conferences. I worked with faculty in the Departments of Information Science and Global Development.
I supported classroom activities, designed and graded assignments, led section discussions, supervised students and other teaching assistants, and facilitated learning in a wide variety of classroom and course settings.
Courses taught included:
I designed and built highly available and secure software services and web applications in the Global Payments Platform.
Multidisciplinary and international teams of epidemiologists and IT specialists learned practical skills in data science, data governance, human-centered design, interoperability, and project management that helped their organizations make better, data-driven decisions.
Modernizing Ukraine's disease-tracking system by replacing manual reporting with a new nationwide digital system to enable doctors to report health issues faster, public health officials to spot outbreaks sooner, and support new types of public health data.
Designing technology to enable peer support, community empowerment, and address professional needs among home healthcare workers in New York City.
Designing and building multi-functional furniture that creates adaptable, liveable spaces with a focus on versatility, creative designs, and bespoke solutions.
Supporting the aspirations of Cameroonian young adults as they transition from school to work through collaborative practice exams delivered directly to students' phones, mixed-methods research, and vocational training.
A shared payment and checkout user experience across different Amazon properties, saving developer effort to offer payment processing and create a more consistent and full-featured user experience.
Developing a dynamically configurable reverse proxy and API gateway to support asynchronous notifications from alternative payment processors. The solution provided a reusable interoperabiity layer that enabled Amazon to launch installment payments in Brazil and established a foundation for …
Home care workers (HCWs) deliver essential health services within patients' homes, yet, they are a marginalized workforce vulnerable to exploitation. Critical and liberatory pedagogies can foster material social change, but such pedagogies typically assume the involvement of a professional …
Home care workers (HCWs) provide essential care in patients' homes but are often underappreciated and work in stressful and isolated environments with diverse and intersecting support needs. This paper describes a computer-mediated peer support program that centers around sharing circles: …
Despite their unique contributions to heart failure (HF) care, home healthcare workers (HHWs) have unmet educational needs. To address this, we used a community-partnered approach to develop and pilot a HF training course for HHWs. We evaluated the course on feasibility, acceptability, and …