I design and build technology solutions and evaluate their impact on the work of professional users and the lives of underserved stakeholders. I use a wide variety of methods to flexibly address abstract problems in healthcare, education, e-commerce, and other domains. I’m passionate about designing with communities to strengthen and prepare them for the future!
I am a senior designer, software engineer, and researcher with over 18 years of experience of creating robust technology solutions and evaluating their impact with communities of professional users and underserved stakeholders.
I have a strong background in program leadership and collaborating across domains in both international and domestic contexts. I’ve worked extensively in public health, education, labor, finance, and e-commerce and navigated their unique challenges of regulatory regimes, high security environments, specialized user needs, and unreliable power and internet infrastructure.
My work combines software development praxis, strong communication skills, mixed research methods, and diverse perspectives to build for the future and strengthen communities.
Most recently, I served as a senior technical advisor at the International Training and Education Center for Health (I-TECH) at the University of Washington where I developed new health information systems and trained public health informaticians.
Here are some skills relevant to the projects that I've worked on recently:
Multidisciplinary and international teams of epidemiologists and IT specialists learned practical skills in data science, data governance, human-centered design, interoperability, and project management that helped their organizations make better, data-driven decisions.
Modernizing Ukraine's disease-tracking system by replacing manual reporting with a new nationwide digital system to enable doctors to report health issues faster, public health officials to spot outbreaks sooner, and support new types of public health data.
Designing technology to enable peer support, community empowerment, and address professional needs among home healthcare workers in New York City.
Designing and building multi-functional furniture that creates adaptable, liveable spaces with a focus on versatility, creative designs, and bespoke solutions.
Identifying and supporting the aspirations of Cameroonian young adults as they transition from school to work through mixed-methods research, novel educational technology, and vocational training.
A shared payment and checkout user experience across different Amazon sites, saving developer effort to offer payment processing and create a more consistent and full-featured user experience.
Home care workers (HCWs) deliver essential health services within patients' homes, yet, they are a marginalized workforce vulnerable to exploitation. Critical and liberatory pedagogies can foster material social change, but such pedagogies typically assume the involvement of a professional …
Home care workers (HCWs) provide essential care in patients' homes but are often underappreciated and work in stressful and isolated environments with diverse and intersecting support needs. This paper describes a computer-mediated peer support program that centers around sharing circles: …
Despite their unique contributions to heart failure (HF) care, home healthcare workers (HHWs) have unmet educational needs. To address this, we used a community-partnered approach to develop and pilot a HF training course for HHWs. We evaluated the course on feasibility, acceptability, and …