Home Care Workers in NYC

December 31, 2019

Home care workers (HCWs) are frontline healthcare workers who provide critical rehabilitative and long-term care services within patients’ own homes. They are minimally paid, with varying degrees of training, tend to be women from ethnic minority and low-income backgrounds, and critically, they feel underappreciated by the public and other parts of the healthcare system.

As they work directly in patients’ homes and not in a traditional office or clinic setting, aides have few opportunities to meet each other. This prevents HCWs from being able to talk to each other to share experiences, knowledge, create norms around good practice, and reduces opportunities to collectivize and mobilize around common issues.