Public Health
Computer-Mediated Peer Support Needs of Home Care Workers: Emotional Labor & the Politics of Professionalism
Home care workers (HCWs) provide in-home care services but feel underappreciated and isolated. Leveraging the support of peers is one way to empower HCWs, but there are barriers to doing so due to the distributed nature of home care work. In this study, we explore how HCWs value and …
Experiences of Home Health Care Workers in New York City During the Coronavirus Disease 2019 Pandemic
We describe the experiences of home health care workers (HCWs) caring for older adults and for patients with chronic illnesses during the COVID-19 pandemic. In this qualitative study of 33 HCWs employed by 24 unique home care agencies across New York City, participants reported that they were …