Focus Groups
Computer-Mediated Peer Support Needs of Home Care Workers: Emotional Labor & the Politics of Professionalism
Home care workers (HCWs) provide in-home care services but feel underappreciated and isolated. Leveraging the support of peers is one way to empower HCWs, but there are barriers to doing so due to the distributed nature of home care work. In this study, we explore how HCWs value and conceptualize …
Baccalauréat Practice Tests in Cameroon: The Impact of SMS-Based Exam Preparation
In Cameroon, no exam is more important than the baccalauréat, which serves as the gateway to professional and higher-education aspirations. We build on existing literature on practice tests to evaluate how SMS-based quizzes could help students prepare for the baccalauréat. We find that students used …
Engaging High School Students in Cameroon with Exam Practice Quizzes via SMS and WhatsApp
We created a system to send regularly-spaced, multiple-choice questions to students' own mobile devices to help secondary school students in Cameroon with exam practice via either SMS or WhatsApp. Students' participation rates were heavily impacted by trust in the intervening organization and …