Posts
Designing for Peer-Led Critical Pedagogies in Computer-Mediated Support Groups for Home Care Workers
Home care workers (HCWs) deliver essential health services within patients' homes, yet, they are a marginalized workforce vulnerable to exploitation. Critical and liberatory pedagogies can foster material social change, but such pedagogies typically assume the involvement of a professional …
Computer-Mediated Sharing Circles for Intersectional Peer Support with Home Care Workers
Home care workers (HCWs) provide essential care in patients' homes but are often underappreciated and work in stressful and isolated environments with diverse and intersecting support needs. This paper describes a computer-mediated peer support program that centers around sharing circles: …
Development and Piloting of a Community-Partnered Heart Failure Training Course for Home Health Care Workers
Despite their unique contributions to heart failure (HF) care, home healthcare workers (HHWs) have unmet educational needs. To address this, we used a community-partnered approach to develop and pilot a HF training course for HHWs. We evaluated the course on feasibility, acceptability, and …
Elevating Strengths and Capacities: The Different Shades of Assets-Based Design in HCI
As researchers working in different subareas, we explore alternative approaches to designing with communities. In particular, we are enthusiastic about moving away from focusing on a community's needs toward building on its strengths. However, our varied experiences with assets-based design …
Computer-Mediated Peer Support Needs of Home Care Workers: Emotional Labor & the Politics of Professionalism
Home care workers (HCWs) provide in-home care services but feel underappreciated and isolated. Leveraging the support of peers is one way to empower HCWs, but there are barriers to doing so due to the distributed nature of home care work. In this study, we explore how HCWs value and …
Experiences of Home Health Care Workers in New York City During the Coronavirus Disease 2019 Pandemic
We describe the experiences of home health care workers (HCWs) caring for older adults and for patients with chronic illnesses during the COVID-19 pandemic. In this qualitative study of 33 HCWs employed by 24 unique home care agencies across New York City, participants reported that they were …
Baccalauréat Practice Tests in Cameroon: The Impact of SMS-Based Exam Preparation
In Cameroon, no exam is more important than the baccalauréat, which serves as the gateway to professional and higher-education aspirations. We build on existing literature on practice tests to evaluate how SMS-based quizzes could help students prepare for the baccalauréat. We find that students …
Practitioners and ICTD: Communities of Practice Theory in Technology Interventionism
ICTD interventions targeting practitioners fit into a common typology that can be understood as how these interventions interact with the situated and social aspects of practice. I discuss how a Communites of Practice lens may intersect with other theoretical lenses in ICTD and related fields, …
Harlem Furniture
Multifunctional and transforming furniture designed to support diverse activities, including work and hosting, while providing functional storage and whimsical color in a small Manhattan studio.
Engaging High School Students in Cameroon with Exam Practice Quizzes via SMS and WhatsApp
We created a system to send regularly-spaced, multiple-choice questions to students' own mobile devices to help secondary school students in Cameroon with exam practice via either SMS or WhatsApp. Students' participation rates were heavily impacted by trust in the intervening organization and …