Hello, I’m Anthony, a software engineer, designer, and researcher with long history of creating robust technology products and evaluating their impact for communities of underserved users.

I have a strong background in program leadership and engaging collaboration between a wide range of academic and community actors. My work combines software development praxis, mixed research methods, and diverse theoretical perspectives to help marginalized populations foster networks of support to face the challenges of a changing and unequal social world.

As a researcher, I have been advised by Nicola Dell, Sarah Giroux, Parfait Eloundou-Enyegue, Aditya Vashistha, Tapan Parikh, Gaetano Borriello, and Charles Hirschman.

Interests

  • Information Technologies for Development (ICTD)
  • Socialization and Communities
  • Human-Computer Interaction (HCI)
  • Ubiquitous Computing

Education

  • PhD in Information Science, 2022

    Cornell University

  • BS in Computer Engineering, 2009

    University of Washington

  • BA in Sociology, 2009

    University of Washington

Recent Publications

Designing for Peer-Led Critical Pedagogies in Computer-Mediated Support Groups for Home Care Workers
Computer-Mediated Sharing Circles for Intersectional Peer Support with Home Care Workers
Development and Piloting of a Community-Partnered Heart Failure Training Course for Home Health Care Workers
Elevating Strengths and Capacities: The Different Shades of Assets-Based Design in HCI
Computer-Mediated Peer Support Needs of Home Care Workers: Emotional Labor & the Politics of Professionalism

Experience

 
 
 
 
 

Senior Technical Advisor

University of Washington

March 2023 – Present Seattle, Washington
Support, plan, and implement data modernization and capacity building of both health information systems and public health personnel in collaboration with multiple international and national public health agencies.
 
 
 
 
 

Graduate Researcher

Cornell University

August 2016 – August 2022 New York, New York
Designed and evaluated information technology interventions for marginalized practitioner communities around issues of socialization, trust, capacity building, and social justice in education and health domains.
 
 
 
 
 

Software Development Engineer II

Amazon

June 2009 – August 2016 Seattle, Washington
As technical lead and senior developer, designed both backend and frontend payments software that securely processed millions of transactions per hour in dozens of nations.
 
 
 
 
 

Research Assistant

University of Washington

September 2007 – June 2008 Seattle, Washington
Designed and built ubiquitous sensor systems for personal sensing applications as part of the Advanced Soldier Sensor Information System and Technology project.

Projects

Home Care Workers in NYC

Designing technology to enable peer support and community empowerment among home care workers in New York.

Harlem Furniture

Multifunction and transforming furniture for a small Manhattan, NY studio.

PICHNET

Testing interventions that can support Cameroonian youth as they transition from school to work.

Pinehurst Greenhouse

A greenhouse designed as a sitting room, storage, and indoor garden, blending Split-Level architecture with Northwest Regional style.

Amazon Payments Portal

A shared payment and checkout user experience across different Amazon sites.

Ballard Bike Shed

A bike shed designed to be a highly visible and integrated garden fixture, incorporating a flower bed, lighting, and wetbar.

Amazon International Expansion

Payments integration to enable Amazon to expand to new countries with cost-effective and reliable payment processing.

Starbus

Designing a distributed infrastructure to provide users with public transportation information in Kyrgyzstan.

Selected Press and Talks

Can Peer Mentors Help Address the Direct Care Workforce Shortage?

For direct care workers, the first few weeks on the job can be challenging—and the most crucial to their retention. A recent study by Poon et al. confirms that formal peer mentorship programs, a critical component of PHI’s workforce interventions, help both new and incumbent workers navigate the significant learning curve, emotional demands, and marginalization faced in care work.

Designing Technology to Meet the Peer Support Needs of Home Care Workers

Home care workers care for at risk populations but feel under-supported themselves. How can HCWs support each other while isolated in patients’ homes? We worked with HCWs to design tech that can connect workers with each other.

Academia's Community Impact Gap

It is increasingly in vogue to describe research as community-engaged, but the incentives of academia often misalign with the needs of communities that academics purport to serve. This leads to abusive and exploitative work under the guise of engagement. To address this probem involves more than well-meaninged researchers, but to address the distorted incentive structure of academia at multiple levels.

Teaching

INFO 4400: Advanced Human-Computer Interaction Design

Head Teaching Assistant, Spring 2019
Information Science, Cornell University

INFO 4340: User Experience & Software Development Studio

Head Teaching Assistant, Fall 2018
Information Science, Cornell University

CS 1110: Introduction to Computing Using Python

Teaching Assistant, Spring 2018
Computer Science, Cornell University

DSOC 1101: Introduction to Sociology

Teaching Assistant, Fall 2017
Development Sociology, Cornell University

INFO 5325: Values in Information Technology and Digital Media

Teaching Assistant, Fall 2016
Information Science, Cornell Tech

Pre-Calculus

Teaching Assistant, Summer 2006
Summer Stretch Program, University of Washington

Pre-Calculus

Teaching Assistant, Summer 2005
Summer Stretch Program, University of Washington

Professional Service

Admissions Committee Member

Created first Information Science PhD application pre-reading program. Revamped criteria and guidelines for evaluating applicants. Designed resources to make process clearer and avoid hidden curriculum for both applicants and reviewers.

Co-President

Advocated for PhD student needs during the COVID-19 pandemic. Worked towards more equitable use of student activity fees for Tech-based students.

Cornell Tech Liaison

First Cornell Tech Liaison for ISGSA, a position created to better represent the needs of Tech-based students to the Information Science department.

Social Chair

Planned regular social events for PhD students from Information Science and other departments.

Social Chair

First Social Chair for PACT. Created first reoccurring social events at Cornell Tech campus.

Contact

  • I-TECH, 908 Jefferson Street, Seattle, WA 98104