Peer-Facilitation

Designing for Peer-Led Critical Pedagogies in Computer-Mediated Support Groups for Home Care Workers

Home care workers (HCWs) deliver essential health services within patients' homes, yet, they are a marginalized workforce vulnerable to exploitation. Critical and liberatory pedagogies can foster material social change, but such pedagogies typically assume the involvement of a professional facilitator when, in practice, support programs are often led by peers with little to no facilitation training. This paper explores how peers can perform critical and liberatory facilitation practice in an online support program.